Woman wins $410,000 but casino refuses payout
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lol
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Originally posted by Clivebenss:
Shin Min Daily News - 7 hrs 3 mins ago
Marina Bay Sands (MBS) casino is refusing to pay a woman her jackpot winnings of more than $410,000.
Mdm Zhu Yun Ping (50, hawker) had visited the casino with some foreign friends and her store helpers at about 5am on this Tuesday, 18 October.
She described what happened to reporters, "I was playing on this jackpot machine until 6am and my stored value card had already accumulated about $800 in winnings. Suddenly, I struck the Bonus Cash jackpot of $416,742.11."
At the time, Mdm Zhu was confused with what happened until a bystander explained to her that she had struck a jackpot prize. Many other casino patrons also came up to her to congratulate her on the win.
She continued, "Soon after, the manager of the casino came up to me and told me that the jackpot machine had malfunctioned. The manager explained to me that the machine's top prize is a car, and that its highest cash payout is only $50,000, so I could not have struck that Bonus Cash prize. The manager also explained that I could get $258,962 if I decide to sell the car back to the dealer."
Mdm Zhu refused to settle with the manager's explanation and insisted that she was entitled to her win, which the jackpot machine clearly displayed.
At that time, a casino patron had also stepped forward to help her by taking a photo of the displayed cash prize as evidence. The man was however, stopped by casino staff who warned him that photo-taking is not allowed in the casino. The staff then asked the man to hand over his phone and indicated that they will be deleting the photo. The man was then escorted out of the casino.
Mdm Zhu has lodged a complaint with the Casino Regulatory Authority of Singapore, which is currently investigating the case. The police have also explained to her the forms of legal action she can take.
The machine is supposed to malfunction so that people can win the jackpot.Unless the manager is saying the machine is supposed to allow players to win jackpot on every spin when it is functioning?
Every player is supposed to feed the machine with coins to spin the machine until it buay tahan and let the lucky player win the jackpot so that it can vomit all the coins in the tummy.
Sue the casino.
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to the woman who has gambled so much and gets nothing....casino owes her a song...
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lol, can't she just be happy with the 250k?
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Originally posted by Siliconchip:
lol, can't she just be happy with the 250k?
PAP ministers also not happy with highest salary in world, still want to increase.
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Jackpot winner's lawyer sends letter to MBS
SINGAPORE: The lawyer representing a woman embroiled in a dispute concerning a jackpot win has sent a letter to Marina Bay Sands (MBS).
The lawyer said the letter claims that the casino at MBS has not paid 58-year-old Choo Hong Eng her jackpot win of some S$416,000.
She was told that the slot machine had a glitch and that she had instead won S$50,000 and a sports car worth nearly S$260,000 which she could sell back to the casino for cash.
The lawyer sent the letter on Monday, asking the casino to pay the amount Madam Choo claimed she had won.
The letter also asked MBS to respond by Tuesday midnight.
Since then, Madam Choo and her lawyer have not received any response.
They are awaiting the Casino Regulatory Authority's report, due to be out next month, which will indicate if Madam Choo will be paid.
If not, her lawyer said Madam Choo, a vegetarian food stall owner, plans to sue MBS.
- CNA/cc=============
410k minus 260k plus 50k. that 100k diff.
MBS go through so much negative publicity just for that amount?
why dont they just pay and move on? its not like their machines malfunction once every 3 days.
the negative publicity will cost them a lot of customers who will want to avoid such problems in case they hit a jackpot.
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Originally posted by dragg:
Jackpot winner's lawyer sends letter to MBS
SINGAPORE: The lawyer representing a woman embroiled in a dispute concerning a jackpot win has sent a letter to Marina Bay Sands (MBS).
The lawyer said the letter claims that the casino at MBS has not paid 58-year-old Choo Hong Eng her jackpot win of some S$416,000.
She was told that the slot machine had a glitch and that she had instead won S$50,000 and a sports car worth nearly S$260,000 which she could sell back to the casino for cash.
The lawyer sent the letter on Monday, asking the casino to pay the amount Madam Choo claimed she had won.
The letter also asked MBS to respond by Tuesday midnight.
Since then, Madam Choo and her lawyer have not received any response.
They are awaiting the Casino Regulatory Authority's report, due to be out next month, which will indicate if Madam Choo will be paid.
If not, her lawyer said Madam Choo, a vegetarian food stall owner, plans to sue MBS.
- CNA/cc=============
410k minus 260k plus 50k. that 100k diff.
MBS go through so much negative publicity just for that amount?
why dont they just pay and move on? its not like their machines malfunction once every 3 days.
the negative publicity will cost them a lot of customers who will want to avoid such problems in case they hit a jackpot.
MBS just want to bully.
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Originally posted by FireIce:
and u bet they have re-programmed the machines so tt nobardie will be able to win any jackpot prizes until this case is being 4gotten, or won, or lost.
so those going to MBS, pls switch to play baccarat or blackjack or roulette
I think they will re-programme it so that nobody wins until they recoup back their $416,000. haha
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bao yai mai su
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Now everyone is going to go to Macau and Vegas instead.
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The news come out liao. The auntie gets the full sum, will donate the money
Win-win-win situation. MBS get free advertising, auntie get money, poor gets to receive the donation.
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there wun be any jackpot for the next 6 mths
those who wanna go, can go genting
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Hawker gets full jackpot payment in MBS dispute, will donate winnings
Hawker Choo Hong Eng, who was in a dispute with Marina Bay Sands casino over her jackpot winnings, will get her money after all. On Wednesday, she accepted the casino's offer to settle the dispute.
She will be paid the full amount of $416,742.11. This is the 'cash bonus' which was displayed on the screen of the slot machine she was playing on Oct 18.
The casino had earlier told her that the machine had a cash limit of $50,000, and only displayed the message due to a glitch. Instead of the sum stated, it had offered to pay her $50,000 and give her a sports car worth $258,962 which she could sell back to the casino for cash.
The hawker who runs a vegetarian food stall in Geylang said she will be donating half of her winnings right away to more than 20 charities, including the Ren Ci Hospital, the National Kidney Foundation and the Kwong Wai Shiu Hospital.
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That's business here.
If you can bully the customer, bully him cos he prob won't go to the media.
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i hope she donates to charities that do not keep substantial reserves.
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she's keeping 50% for herself
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MBS 0 vegetarian stall 1
MBS sibeh lau kui to have behaved like this
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free advertisement lah... free publicity...
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free advertisement for auntie, bad publicity for MBS
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where is the auntie selling, I go to her vergan stall next week.
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Tat's machine problem...
MBS still gotta pay up the 400k...
MBS sore loser sia...
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Newspaper headlines
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I reckon its a very successful negotiation.
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Originally posted by BadzMaro:
I reckon its a very successful negotiation.
chances of winning the case is quite high...not sure if u understand why I said that...
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Originally posted by ^Acid^ aka s|aO^eH~:
chances of winning the case is quite high...not sure if u understand why I said that...
U mean besides the legal consequences, the public policy and the preference to settle out of court ? Unless you got secret insider knowledge about how this entire thingy works... sharing is caring. LOL