Woman wins $410,000 but casino refuses payout
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Shin Min Daily News - 7 hrs 3 mins ago
Marina Bay Sands (MBS) casino is refusing to pay a woman her jackpot winnings of more than $410,000.
Mdm Zhu Yun Ping (50, hawker) had visited the casino with some foreign friends and her store helpers at about 5am on this Tuesday, 18 October.
She described what happened to reporters, "I was playing on this jackpot machine until 6am and my stored value card had already accumulated about $800 in winnings. Suddenly, I struck the Bonus Cash jackpot of $416,742.11."
At the time, Mdm Zhu was confused with what happened until a bystander explained to her that she had struck a jackpot prize. Many other casino patrons also came up to her to congratulate her on the win.
She continued, "Soon after, the manager of the casino came up to me and told me that the jackpot machine had malfunctioned. The manager explained to me that the machine's top prize is a car, and that its highest cash payout is only $50,000, so I could not have struck that Bonus Cash prize. The manager also explained that I could get $258,962 if I decide to sell the car back to the dealer."
Mdm Zhu refused to settle with the manager's explanation and insisted that she was entitled to her win, which the jackpot machine clearly displayed.
At that time, a casino patron had also stepped forward to help her by taking a photo of the displayed cash prize as evidence. The man was however, stopped by casino staff who warned him that photo-taking is not allowed in the casino. The staff then asked the man to hand over his phone and indicated that they will be deleting the photo. The man was then escorted out of the casino.
Mdm Zhu has lodged a complaint with the Casino Regulatory Authority of Singapore, which is currently investigating the case. The police have also explained to her the forms of legal action she can take.
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wah! want to cheap atb money!
Let's go help her, then maybe we can get a share of her 400K too! -
If it is a malfunction.. They should pay up accordingly >:(
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so is it that any bonus thing that appears somewhere in the casino games can be explained as a malfunction and then the casino no nid to pay liao?
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Originally posted by kenn3th:
If it is a malfunction.. They should pay up accordingly >
they should pay and then seek compensation from whoever sold them the machine?
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Originally posted by dragg:
they should pay and then seek compensation from whoever sold them the machine?
they should pay and then seek compensation from whoever sold them the machine.
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businesses must honour their transactions
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"no like"
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How about.. get the 50K. Then get a lawyer.
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sue MBS for fraud? or cheating?
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Should be $416,742.11 minus whatever she put back, plus the car.
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No la . A least not yet. For consultation first . :P Need more facts.
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wth
win 410K
then say malfunctioned
y?
becoz there is no one can win that $$
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it's a honest machine mistake....
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What a cheat! Beware beware MBS is cheating! Dirty!
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Originally posted by I-like-flings(m):
it's a honest machine mistake....
you mean no amount of engineering can prevent something that happens once in 50yrs so lets move on?
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They just don't want to pay out.
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dont you think gamblers will all go to genting if MBS refuses to pay the full amount?
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so whoever win and the payout is a few hundred thousand dollars, they can claim its machine malfunction?
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I thought casino dun scare lose money, scared you dun gamble only. so people win liao, say its machine malfunction?
whats next? win in table, then say its the dealer miscalculation.
any proof that machine malfunction? MBS has a lot of explaining to do man.
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thats cheating!
how can they say win $400k and then u give winner a $20k car from japan?
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Malfunction
Fuck Off _l_
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their motto : Head u lose, Tail i win ?
PAO JIAK
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愿赌�输
unfortunately MBS is not Chinese.
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malfunction ? how many malfunction machines are INSTALLED in the casino now to eat people $$$ ? no daily checks and maintenance done ?!
its clearly a case of bullying an uneducated local! what if its an ang moh ? they'd 100% pay off!