I AM a retiree in my mid-70s who uses the computer. Last month, while I was surfing the Net, a pop-up appeared that refused to disappear even when I clicked on the 'close' icon. It said I had won a MacBook, then asked for my mobile phone number. I did as instructed just to get the message to go away.
What followed was a quiz and I assumed that by answering the questions, the pop-up nuisance would disappear.
Instead, quiz upon quiz followed and after answering seven, I became suspicious and switched off my computer. I later realised why the quizzes never stopped. Each quiz cost $3 and was charged to my mobile phone bill. Subsequently, I found out that the sender was Glomobi SMS trivia quizzes.
SingTel, collecting on behalf of the sender, sent me a bill for $21. When I related what had happened, SingTel agreed to waive $18, but the first call at $3 would be charged to me.
I also received a discourteous call from Glomobi saying that as I had agreed to subscribe to the service, it would not waive the charges.
The next day, Glomobi SMSed me to say it had unsubscribed me, but as far as I was aware, I did not subscribe to the quiz and did not know I would be charged for replies to the quiz questions.
For an elderly retiree, $3 is a significant fee, but what I also felt was unfair was that I should have been clearly informed of the charges.
To me, the way such fees are charged to phone subscribers is wrong and the regulating authority should examine these practices more closely.
Peter Lau
Unker how much was it?
Originally posted by Shorter ninja:Unker how much was it?
$21 lor..
1 guy cheated is $3, all they need is 100 people cheated on 10 questions and they get $3000 every month. Because those people obviously don't know they have been cheated, so they are likely to keep playing.... until the bill comes....
unker
1st rule of the internet is to never give out your personal info