Deteriorating products/services caused by office politics?
As a white-collar worker myself, I can't help but to feel this way:
1) OP will ensure the best product ideas never be executed; only ideas from the most-OP-savvy employee will be selected.
2) OP will ensure the good service staff never be promoted; hence staff lost the motivation to service customers well.
Humans beings seem to have forgotten only that by working together as a team, then success will come.
Woo .. I have the same thoughts too ..
So it looks like we are not stading on the right side of the office politics.